To reset a CA Client ID in the database of MYOB Hosted Compliance
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Access Admin Portal
Connect to the admin portal at: https://admin.myobhcp.com and log in with practice admin credentials you have.
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Resetting CA Client ID
a. Click on 'Customer Services' from the menu on the left to list all the provisioned services for you
b. Expand 'Hosted Compliance - AE - Australia' by clicking on the green arrow beside the service
c. Enter the 'CA Client ID' in the text field
d. Click on 'Provision'
e. Wait for the green tick to appear again beside 'Hosted Compliance - AE - Australia' again.
f. The reset of the Client ID is completed successfully.